Terms of Service

Effective Date: August 13, 2026
Thank you for using Kimi!
These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "your") and NOVASCENT PRIVATE LIMITED, a company registered in Singapore ("Moonshot AI," "we," "us," or "our"). These Terms govern your access to and use of Kimi and any related products, services, and features, including through our websites, applications, browser extensions, and other digital interfaces (collectively, the “Services”).
By accessing the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
For more information on how we collect, use, and protect personal information, you can read our Privacy Policy.

1. Eligibility and User Accounts

You must be at least 18 years old or the minimum age required in your country or region to consent to use the Services, whichever is higher. If you are under that age, you may use the Services only with permission from a parent or legal guardian, who agrees to these Terms on your behalf.
You may access the Services without creating an account, but certain features may require you to create an account. If you create an account, you agree to: (a) provide current, accurate, and complete account information; (b) keep your account login credentials secure; and (c) not register or operate multiple accounts for abusive purposes.
You are responsible for all activities that occur under your account, and agree to notify us immediately if you become aware of any unauthorized access to your account by emailing [email protected]. You may not share your account credentials or make your account available to anyone else.

2. Acceptable Use

You agree to use the Services only in accordance with these Terms, our documentation, guidelines, and policies, and all applicable laws and regulations, including applicable trade, sanctions, and export control laws and regulations. You are responsible for your use of the Services, including any Input (as defined below) you submit to the Services and any Output (as defined below) you use, share, publish, or otherwise make available.
You cannot use the Services, or assist any other person in using the Services, to:
(a) violate any applicable law, regulation, legal obligation, or third-party right, including intellectual property, privacy, publicity, confidentiality, contractual, or data protection rights;
(b) submit, upload, or use any content, data, or materials that you do not have the right to use, including copyrighted materials, personal data, or confidential third-party information;
(c) engage in fraudulent, deceptive, misleading, or abusive conduct, including scams, phishing, impersonation, spam, or the creation or distribution of forged, fraudulent, or misleading documents;
(d) harass, bully, defame, threaten, intimidate, or otherwise harm another person, or generate, promote, or distribute content that incites violence, hatred, discrimination, or abuse;
(e) exploit, sexualize, endanger, or otherwise harm minors, including by creating, requesting, uploading, or distributing content involving the sexual exploitation or abuse of children;
(f) promote, facilitate, or engage in terrorism, extremist violence, human trafficking, illegal weapons activity, or the production, sale, or distribution of illegal substances, goods, or services;
(g) create or distribute false or misleading information with the intent to deceive others or improperly influence public opinion, including in connection with political, electoral, public health, legal, financial, or other sensitive matters;
(h) make decisions or provide advice in high-risk areas, including legal, medical, financial, employment, housing, insurance, credit, education, criminal justice, or other regulated contexts, without appropriate human review and compliance with applicable law;
(i) evaluate, score, rank, or classify individuals in a manner that results in discriminatory, detrimental, or unjust treatment, including social scoring, unlawful profiling, or predictions of criminal behavior based solely on personal characteristics;
(j) infer or attempt to infer sensitive personal attributes, emotions, or characteristics of individuals in contexts where doing so would be unlawful, discriminatory, or otherwise harmful;
(k) create, expand, or use facial recognition, biometric, or similar databases, or perform biometric identification or categorization, except to the extent expressly permitted by applicable law and supported by appropriate safeguards; or
(l) engage in any other conduct that is unlawful, harmful, abusive, or inconsistent with the safe, fair, or reliable operation of the Services.
You also agree not to misuse or interfere with the Services or the systems that support them. You may not:
(a) gain or attempt to gain unauthorized access to any account, network, system, server, database, model, or infrastructure associated with the Services;
(b) interfere with, disrupt, overload, degrade, or impair the operation, security, integrity, or availability of the Services;
(c) use bots, crawlers, scripts, scraping tools, automated workflows, or similar technologies to access or interact with the Services, except as expressly authorized by us in writing;
(d) submit high-volume, duplicative, or automated requests in a manner that abuses system capacity, bypasses usage limits, or disrupts the use of the Services by others;
(e) reverse engineer, decompile, disassemble, translate, or otherwise attempt to discover or derive the source code, underlying models, algorithms, system architecture, or proprietary components of the Services;
(f) circumvent, disable, or interfere with any safety, security, moderation, watermarking, rate-limiting, access-control, or other protective measures of the Services;
(g) use prompt injection, adversarial prompts, obfuscation techniques, text variations, random characters, homophones, or other methods to evade safety systems or generate prohibited content;
(h) remove, obscure, modify, or tamper with any labels, notices, watermarks, or other indicators applied to artificial intelligence-generated content by us;
(i) copy, reproduce, sell, lease, sublicense, distribute, or otherwise make the Services available to third parties without our prior written consent; or
(j) use the Services or Output to develop, train, improve, or make available any model, product, or service that competes with the Services, except as expressly authorized by us in writing.
We may take enforcement action if we believe you have violated these Terms, misused the Services, or created risk for Moonshot AI, the Services, other users, or third parties. Enforcement actions may include issuing warnings, restricting features, removing or disabling access to content, suspending or terminating your account, prohibiting future access to the Services, or reporting conduct to law enforcement, regulators, or other authorities where appropriate.
We may make enforcement decisions based on account information, usage patterns, Content (as defined below), reports from other users or third parties, and other information available to us, in each case in accordance with these Terms and our Privacy Policy.

3. Content

You may submit prompts, instructions, text, audio, or other content to the Services (“Input”), and in response, the Services may generate corresponding content ("Output"). Together, Input and Output are referred to as “Content.”
By submitting any Input to the Services, you represent and warrant that:
  • You have all necessary rights, licenses, consents, and authority to submit such Input and to authorize us to process it in accordance with these Terms; and
  • Your Input does not and will not violate any applicable laws, regulations, or third-party rights, including intellectual property, contract, and privacy rights.
As between you and us, and to the extent permitted by applicable law, you retain ownership of your Input and own the Output. We hereby assign to you all of our right, title, and interest, if any, in and to the Output.
You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, process, and disclose your Content as necessary to (i) for the operations of the Services, safety and quality review of the Services, and internal analytics; (ii) record or save, use, reproduce, and disclose Content as necessary to comply with legal obligations; and (iii) subject to your training opt-out below, use Content to train, evaluate, and improve the Services.
Due to the nature of the Services and artificial intelligence generally, the Output may be similar or identical to content generated for other users of the Services.
You can opt out of allowing your Content to be used to train the Services by contacting us at [email protected]. We will honor your choice in accordance with applicable law. Opt-out applies prospectively only and does not require us to delete or remove Content already used in prior training cycles.
We may collect and use technical, diagnostic, usage, and performance information relating to your access to and use of the Services, such as device and browser information, log data, feature usage, usage limits, performance data, error reports, and other information about how the Services are accessed and used (“Usage Data”). Usage Data does not include your Input or Output, but may include metadata associated with your use of the Services. We may use Usage Data to provide, operate, maintain, secure, monitor, analyze, improve, and develop the Services; enforce these Terms and our policies; prevent fraud, abuse, and misuse; comply with legal obligations; and administer subscriptions, billing, and usage limits. To the extent Usage Data includes personal information, we will handle it in accordance with our Privacy Policy.
Due to the inherent uncertainty and limitations of artificial intelligence and machine learning technologies, we make no guarantees regarding the accuracy, completeness, or usefulness of any Output. You acknowledge and agree to the following:
Do not treat Output as factual or authoritative. You are responsible for independently evaluating its accuracy, reliability, and appropriateness for your use.
Output is not professional advice. It is not a substitute for consultation with qualified professionals in fields such as medicine, law, finance, education, or any other regulated area.
Do not rely on Output for high-stakes decisions. You must not use Output relating to any identifiable person to make decisions that could have legal or material impact on them, including decisions regarding credit, employment, housing, insurance, education, or healthcare.
Output does not represent Moonshot AI’s views. Any references to third-party products, services, or entities in the Output do not imply endorsement, affiliation, or recommendation by Moonshot AI.

4. Subscriptions, Fees and Payment

Fees and Billing. You may be required to pay fees to access or use the Services or certain features of the Services. Unless otherwise agreed in writing, you are responsible for all fees displayed on our Pricing Page at the time of your purchase.
By purchasing access to any paid features or subscriptions, you agree to provide accurate and complete billing and payment information ("Payment Method"). You authorize us to charge your Payment Method for the applicable fees and taxes. Tax-inclusive or tax-exclusive pricing will be indicated at the point of purchase. If legally required, we will provide a tax invoice upon request. If you require an invoice, please contact us at [email protected].
If you purchase access to the Services through a third-party platform or marketplace, such as an app store (a “Platform Provider”), your payment will be processed by the Platform Provider and will be subject to the Platform Provider’s terms, including its billing, refund, and cancellation policies.
Unless required by applicable law or expressly stated otherwise in these Terms, all payments are final and non-refundable, including fees paid for annual or other prepaid Subscription (as defined below) terms. Please review your purchase carefully before confirming it.
Right of Withdrawal. When you purchase access to the Services and request immediate access, you expressly request that we shall begin providing the Services during any applicable withdrawal period. To the extent your purchase includes digital content not supplied on a tangible medium, you expressly consent to its immediate supply, and you acknowledge and agree that you lose any right to withdraw from the purchase once the performance of the Services has begun. For all other Services, your withdrawal rights, including any obligation to pay for Services provided before withdrawal, will be governed by applicable law.
Additional Fees and Price Changes. We may introduce new features or Services that are subject to separate or additional fees, and we may modify the fees for existing Services from time to time. Any new or increased fees will apply only after we provide notice and, where required, obtain your acceptance. If you do not accept the applicable fees, we may restrict, suspend, or terminate your access to the relevant features or Services.
No price increase will apply during your then-current Subscription term. If a price increase applies to your Subscription, we will provide at least 30 days’ prior notice. By continuing your Subscription after the price change takes effect, you accept the new price. You may cancel your Subscription before the end of your then-current term to avoid charges at the new price.
We are not responsible for errors, delays, or disruptions caused by third-party payment processors, except to the extent required by applicable law.
Subscription Terms. When you purchase a subscription plan for the Services through the applicable order process or other purchase mechanism we make available from time to time (a "Subscription"), you agree to the terms presented at the time of purchase, including the applicable pricing, billing cycle, Subscription features, and Subscription term. The specific benefits, quotas, and validity periods applicable to each Subscription shall be subject to the descriptions displayed on the applicable purchase page and related documentation at the time of purchase.
Changes to Benefits. To improve and refine the Services, we may update or adjust Subscription features, benefits, or plans from time to time, which may include modifying or discontinuing certain features or benefits. For material changes affecting pricing, core Subscription benefits, or renewal terms, we will provide you with advance notice in a prominent manner. If any such change has a material adverse effect on the core benefits of a Subscription that you have already purchased and that remains within its then-current term, we will offer substitute benefits of equal or greater value, reasonable compensation for the affected portion, or the ability to cancel and receive a pro rata refund or service credit for the affected portion as specified in the applicable notice.
Auto-Renewal. If your Subscription has an initial commitment period, the length of that period will be disclosed through the applicable order process or other purchase mechanism we make available from time to time (the “Initial Term”). Unless otherwise stated at the time of purchase, after the Initial Term, or after the then-current billing cycle if there is no Initial Term, your Subscription will automatically renew for successive periods of the same length until canceled in accordance with these Terms (each, a “Renewal Term”). You authorize us or our third-party payment processor to charge your Payment Method for each Renewal Term unless you cancel your Subscription in accordance with these Terms before the applicable renewal date.
Free Trials. We may offer free trials for certain Subscriptions from time to time. The length of the free trial and any applicable trial terms will be disclosed through the applicable order process or other sign-up mechanism we make available from time to time. Unless otherwise stated at the time of sign-up, your free trial will automatically convert to a paid Subscription at the end of the trial period, and you authorize us or our third-party payment processor to charge your Payment Method at the applicable Subscription rate and on each recurring billing date thereafter. To avoid charges, you must cancel your free trial prior to the end of your free trial period. If you cancel during a free trial, your access may end immediately.
Paid Trials. We may offer paid trials of certain Subscriptions from time to time. The length of the trial, the trial fee, and any applicable trial terms will be disclosed through the applicable order process or purchase mechanism we make available from time to time. Unless otherwise expressly stated at the time of purchase or required by applicable law, paid trial fees are non-refundable. Unless otherwise stated at the time of purchase, unless you cancel before the paid trial ends, your paid trial will automatically convert to a paid Subscription at the of end of the trial period, and you authorize us or our third-party payment processor to charge your Payment Method at the applicable Subscription rate and on each recurring billing date thereafter. To avoid further charges, you must cancel your paid trial prior to the end of your paid trial period.
Cancellation. You may cancel your Subscription at any time.
  • For Subscriptions purchased directly from Moonshot AI, you must cancel using the in-product cancellation tools or by contacting us at [email protected].
  • For Subscriptions purchased directly from a Platform Provider, you must cancel in accordance with the Platform Provider’s policies.
To avoid being charged for the next billing period, you must cancel at least 24 hours before the applicable renewal date, or earlier if required by the applicable Platform Provider. If you cancel your Subscription, your access will remain active until the end of the then-current paid period, but you will not receive a refund or credit for any unused portion of that period.

5. Third-Party Services

Our Services may incorporate, interact with, or rely upon content, products, tools, or services provided by third parties, which may include, plug-ins, APIs, external platforms, authentication providers, payment processors, or links to external websites or content (“Third-Party Services”).
We do not control, endorse, or assume responsibility for any Third-Party Services. We make no representations or warranties regarding the availability, functionality, accuracy, security, legality, or any other aspect of such Third-Party Services. Use of or access to any Third-Party Services is at your sole discretion and risk.
To the fullest extent permitted by applicable law, we shall not be liable for any loss or damage arising from your use of or reliance on Third-Party Services, including but not limited to any failure, data breach, inaccuracy, or third-party misconduct.
You are solely responsible for reviewing and complying with any applicable terms, conditions, privacy policies, or other agreements governing your use of Third-Party Services. Your interaction with such services may also be subject to additional fees, cost, terms, or restrictions imposed by those third parties.

6. Intellectual Property Rights

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your personal or internal business purposes, as applicable, and only in accordance with these Terms and any documentation, guidelines, or usage limits we make available to you.
Moonshot AI and its licensors exclusively own all intellectual property rights related to the Services and all associated content, including but not limited to copyrights, trademarks, patents, trade secrets, database rights, design rights, and any other proprietary rights, whether registered or unregistered. These rights cover, without limitation, all software, technology, algorithms, models, source code, object code, user interfaces, designs, graphics, text, data, trademarks, logos, and electronic documentation provided as part of the Services, unless explicitly otherwise stated. All rights are reserved. No part of the Services or associated materials may be copied, modified, distributed, sold, or used for any unauthorized purpose without the prior written consent of Moonshot AI or the relevant rights holder.

7. Copyright Complaints

We respect the intellectual property rights of others and expect users of the Services to do the same. If you believe that any material made available through the Services infringes your copyright, you may submit a copyright complaint by contacting us at [email protected].
Your notice should include: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim has been infringed; (c) identification of the material you claim is infringing and information reasonably sufficient for us to locate it; (d) your name, mailing address, telephone number, and email address; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law; and (f) a statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
We may remove or disable access to the material that we believe may infringe copyright and may suspend or terminate accounts of users who repeatedly infringe or are reasonably alleged to have repeatedly infringed the rights of copyright owners.
If you believe the material was removed or disabled by mistake or misidentification, you may contact us at [email protected] with information reasonably sufficient for us to review your request.

8. Disclaimer of Warranties

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR ACCURATE, OR THAT ANY CONTENT PROVIDED THROUGH THE SERVICES WILL BE COMPLETE, RELIABLE, OR UNBIASED. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ANY CONTENT OR MATERIALS MADE AVAILABLE THROUGH THE SERVICES.
Some countries and regions do not allow the disclaimer of certain warranties, so some or all of the above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country or region of residence.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, BUSINESS REPUTATION, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU OR ANY THIRD-PARTY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
Some countries and regions do not allow the limitation of certain damages, so some or all of the above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country or region of residence.

10. Indemnity

You agree to indemnify, defend, and hold harmless Moonshot AI, its affiliates, and each of their respective officers, directors, employees, agents, service providers, licensors, representatives, successors and assigns from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and investigative costs, arising out of or in any way relating to: (a) your Input or your use, distribution, publication, commercialization, or other exploitation of any Output, including in connection with any products or services you develop, offer, or make available; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your violation, misappropriation, or infringement of any third-party rights, including intellectual property, privacy, publicity, confidentiality, or contractual rights.

11. Termination or Discontinuation of the Services

You may stop using the Services at any time. You may also terminate your account through the account deletion process available in your settings or by contacting customer support at [email protected]. Terminating your account does not automatically cancel any Subscription. Subscription cancellation is governed by Section 4.
We may suspend, restrict, or terminate your access to the Services, with or without notice, if we reasonably believe that: (a) you have violated these Terms; (b) you have engaged in fraudulent, abusive, harmful, or unlawful activity; (c) your use of the Services creates risk to Moonshot AI, the Services, other users, or third parties; or (d) suspension, restriction, or termination is necessary to comply with applicable law, regulation, legal process, or governmental request.
We may modify, suspend, or discontinue all or any part of the Services at any time for operational, technical, legal, regulatory, or business reasons. Where feasible, we will provide advance notice of any material modification or discontinuation.
Following termination of your account, you may lose access to your Content and other information associated with your account. We will handle your personal information in accordance with our Privacy Policy and may retain information as required or permitted by applicable law.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or the Services, including their formation, interpretation, validity, performance, amendment, termination, or enforcement, shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.
In the event of any dispute arising out of or in connection with these Terms or your use of the Services, the parties shall first attempt to resolve the dispute through good-faith negotiations. Participating in this informal resolution process is a mandatory prerequisite to commencing formal legal or arbitration proceedings.
If the dispute is not resolved within sixty (60) days from the commencement of negotiations, it shall be submitted to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the SIAC Arbitration Rules then in force, which are deemed incorporated by reference into this clause. The seat of arbitration shall be Singapore. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.
To the maximum extent permitted by applicable law, you and Moonshot AI agree that any dispute will be resolved only on an individual basis and not as part of any class, collective, consolidated, coordinated, or representative action or proceeding. The arbitrator may not consolidate the claims of more than one person or preside over any form of class, collective, consolidated, coordinated, or representative proceeding, unless all parties agree otherwise in writing.
To the maximum extent permitted by applicable law, you and Moonshot AI waive any right to a jury trial in connection with any dispute arising out of or relating to these Terms or the Services.
YOU AGREE THAT ANY CLAIM, ACTION, OR PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR THE SHORTER OF (A) AFTER THE EVENT OR FACTS GIVING RISE TO THE CLAIM OCCURRED OR (B) THE SHORTEST STATUTE OF LIMITATIONS PERMITTED BY APPLICABLE LAW. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAILURE TO FILE WITHIN THIS PERIOD SHALL CONSTITUTE A PERMANENT WAIVER OF SUCH CLAIM, ACTION, OR PROCEEDING.

13. Changes to these Terms

We may modify or update these Terms from time to time. When we do, we will post the updated version with the effective date on this page and, where required by applicable law, provide additional notice. We may also provide a hyperlink to the previous version of the Terms for reference.
Unless otherwise stated, updated Terms will become effective when posted. Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

14. Feedback

We welcome your feedback regarding the Services. You may submit suggestions, ideas, or other input through features made available within the Services or by other means. By submitting feedback, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate your feedback into the Services or other products, without compensation or further obligation. You are not required to provide feedback.

15. General

Notice. Any notice under these Terms must be in writing. We may provide notice to you by email, through your account, through the Services, or by posting a notice on our website. Notices regarding updates to these Terms, our Privacy Policy, or other terms applicable to the Services may be provided in accordance with the applicable update provision in those terms, including by posting the updated terms on our website. Notices we provide will be deemed given when sent or posted.
You may provide notice to us by contacting us at [email protected] or by any other method we make available for legal notices. Notices you provide will be deemed given when we receive them.
Force Majeure. We will not be liable for any delay or failure to perform any obligation under these Terms, or for any delay, interruption, or unavailability of the Services, to the extent caused by events beyond our reasonable control. These events may include acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government actions, changes in law, power or telecommunications failures, internet or network disruptions, cyberattacks, failures of third-party service providers, or other events beyond our reasonable control. We will use reasonable efforts to mitigate the effects of any such event.
Relationship of the Parties. Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and Moonshot AI. You and Moonshot AI are independent parties, and neither party has authority to bind the other.
Assignment. You may not assign or transfer these Terms, or any rights or obligations under these Terms, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, corporate reorganization, sale of assets, by operation of law, or to an affiliate or successor. Any attempted assignment or transfer in violation of this section is void.
Waiver. Our failure or delay in exercising any right, remedy, or provision under these Terms will not constitute a waiver of that right, remedy, or provision. Any waiver must be in writing and will apply only to the specific instance for which it is given.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.
Headings. Section headings are included for convenience only and do not affect the interpretation of these Terms.
Entire Agreement. These Terms, together with any terms, policies, guidelines, or other documents incorporated by reference, constitute the entire agreement between you and Moonshot AI regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, or communications regarding the Services.
Language. These Terms are executed in multiple language versions, each of which shall be equally authentic and have the same legal effect. In the event of any discrepancy, inconsistency, or divergence in the interpretation of different language versions, the English version shall prevail.

16. Contact Us

If you have general questions, concerns, requests for assistance, complaints, or appeals regarding the Services please contact us at [email protected].
If you have questions about paid memberships, billing, subscriptions, or other fee-based matters, please contact us at [email protected]. This email address is used for membership- and billing-related inquiries, which we will review and respond to in accordance with applicable law and our internal policies.