Account deletion & data removal
How to delete account?
In the app: Settings → Account Security → Delete Account, then submit the deletion request.
Deletion is irreversible: All information, data, and paid benefits associated with the account will be permanently erased and cannot be recovered. Please proceed with caution.
Will manually deleted conversations still be retained?
No. After deletion, the system retains data only to the minimum extent required by applicable laws for storage and security purposes. No viewing or recovery access is provided, and you will not be able to retrieve the data.
Can I recover accidentally deleted chat history?
No. Once you click delete, you forfeit the right to recovery — the data cannot be restored afterward.
For details, see the Kimi Privacy Policy.
What happens to my data after account deletion?
Once your account deletion is approved, your conversation history, uploaded files, Memory Space data, and other content enter the deletion workflow and will no longer be associated with your account. As required by the Cybersecurity Law, the Personal Information Protection Law, and other applicable laws and regulations, certain information must be retained for the minimum statutory period, and is used solely for statutory purposes such as law-enforcement verification; upon expiry it is deleted or anonymized as required. We recommend backing up anything you wish to keep before proceeding.
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